We guarantee fresh, beautiful floral arrangements and quality gift items that recipient is sure to enjoy. If you or the person receiving your gift are not 100% satisfied, we will have your gift replaced. Please note that we can process returns and replaces/refunds only for items purchased from giftsflowersdelhi.com
Refunds
- In case of cancellation of order by customer, must inform giftsflowersdelhi.com atleast 24 hours before delivery day.
- In case of refund for delivered orders items must be return in original condition, unopened (still in its plastic wrap) gift basket if any.
We cannot accept returns of opened items, damaged items, personalized items or items returned more than 7 days after delivery.
Replaces
Within 7 days of delivery of a shipment, you may return any of the following items you purchased from Flowerssmiles.com for a replacement. e.g. In case of flower you must inform us within 36 hours of delivery.
- Faulty items.
- Items damaged in transit
We cannot accept returns of opened items, damaged items, personalized items or items returned more than 30 days after delivery.
How to return
Simply call our customer service department at 080-25235486.
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